Terms and conditions

Terms and Conditions

Payment, Cancellation, refund and procedure to cancel a booking

Paymet
in accordance with arrangements agreed
Cash/Credit Card/Bank Transfer

Term of payment in accordance with arrangements agreed

Cancellation fee / refund
Except otherwise stated, private tours, attractions, products including train ticket, accommodation, package or any product are subjected to a cancellation fee according to the following scale:

Cancellation more than 45 calendar days before the services begin : You will be charged 10% cancellation fee.
Cancellation between 45 to 30 calendar days before services begin : You will be charged 25% cancellation fee.
Cancellation between 29 to 15 calendar days before services begin : You will be charged 50% cancellation fee.
Cancellation 14 days or less before the service : you will be charged a 100% cancellation fee (no refund)

Tours in Gdansk – Incoming Tour Operator
Sw. Ducha 26/30/3 Street
80-827 Gdansk
VAT ID: PL 583-286-18-38
Account no: PL 66 2490 0005 0000 4600 7725 1008 (Alior Bank)

All claims should be made immediately without delay, in writing, and first with the Organiser`s representative during the Event and then with the agency within 14 days after the Event has finished. Claims shall be dealt with within 30 days after they have been made at the agency.

In the matters not regulated hereunder, the provisions of the [Polish] Civil Code shall apply; and any disputes resulting out of the performance of the Contract shall be resolved by a competent court in Gdansk.

Personal data is protected in a way that prevents access by other people.